CONVERSATION WITH GIANLUCA BORGNA, KIND LEADER

Born in 1986, Gianluca Borgna calls himself a “new generation, marketing-oriented General Manager”. After graduating in Labour and Organizational Psychology, Human Resources, and Marketing and Digital Communications, Gianluca entered the hospitality sector in Italy and at 32 he was already leading the Marketing activities for Italy of international luxury hotels group Falkensteiner. In 2020 he […]

Continue Reading

KINDNESS NOT NICENESS

Some month ago, outdoor apparel company North Face refused to make custom jackets for a Texas oil company, reportedly because it did not want its brand affiliated with the fossil fuel business. In response, Chris Wright, the CEO of Liberty Oilfield Services, is spearheading a social media campaign claiming that nearly every product in North Face’s lineup – including jackets […]

Continue Reading

CONVERSATION WITH GIAMPAOLO GROSSI, KIND LEADER

Born in Florence, Giampaolo Grossi is the current General Manager of Starbucks Italy. For those familiar with Milan, he oversaw the opening of the Starbucks Roastery, which has now become one of the symbols of the city. Before taking over the leadership of Starbucks Italy, Giampaolo traveled the world and did many different jobs, dealing […]

Continue Reading

BUSINESS LEADERS ARE STRUGGLING WITH WORKPLACE EMPATHY

68% of CEOs admit they fear they will be less respected if they show empathy in the workplace, according to Forbes last article : https://www.forbes.com/sites/bryanrobinson/2021/05/17/new-research-shows-why-business-leaders-struggle-with-workplace-empathy/?sh=65062b4b84ad Conversely, more employees register empathy in their workplace now, compared to before the #pandemic. This may mean that while many leaders remain attached to old behaviors, the #transformation forced by COVID19 on businesses and organizations in […]

Continue Reading

WHO SAYS THAT COMPETITION CANNOT MEAN COLLABORATION?

Burger King reshuffles the rules and launches a campaign inviting people to go purchase their burger from competitors, The logic? As this Forbes article explains (https://www.forbes.com/sites/shephyken/2020/11/15/do-you-have-the-guts-to-refer-your-competition-burger-king-does/?sh=34067eb76410), the fast-food industry has been severely impacted during the pandemic, and its future needs to be taken care of as a whole. Furthermore, Burger King Restaurants Italia is offering 4,000 vaccinations to as many […]

Continue Reading

WHY THE FUTURE OF WORK WILL BE BOSS-FREE

Not everyone is cut out to be a people manager. But even ‘good bosses’ have their limits.The traditional pyramidal organizational structure, which has been relied upon since the early 20th century, has become inefficient. The world today is very complex, and complexity is only bound to increase. Pyramidal organizations are slow and frustrating. And younger […]

Continue Reading

AN INNOVATIVE APPROACH TO RARE DISEASES

Rare disease is a complex area and one the pharmaceutical industry has been heavily criticized on. This Sifted/Financial Times story tells how Roche is transforming its #raredisease unit, by establishing a relationship with rare disease patient communities, helping these communities around the world and making them part of the company’s ecosystem.

Continue Reading